cd77 Privacy Policy —
Your Information Is Our Responsibility
How we collect your personal information, why we collect it, and how we keep it secure — all of this is clearly described in this policy.
Privacy Policy Details
This Privacy Policy ("Policy") has been prepared by the cd77 platform ("we", "our"). It describes our practices regarding the collection, use, disclosure, and protection of personal information of all members ("you", "user") who use the cd77 website and applications.
By using cd77's services, you agree to the terms of this Privacy Policy. We take your privacy very seriously and are committed to protecting your personal information.
1 What Information We Collect
We collect the following types of information for the purpose of registration and providing services on the cd77 platform:
1.1 Identity and Contact Information
- Full name and date of birth
- Email address and phone number
- Current and permanent address
- National ID card or passport number (for identity verification)
1.2 Financial Information
- bKash, Nagad, Rocket, or Upay mobile banking number
- Bank account details (for bank transfers)
- Transaction history and deposit/withdrawal records
1.3 Technical Information
- IP address and browser information
- Device type, operating system, and network information
- Cookies and session data
- Activity logs on the platform
1.4 Gaming Activity
- Game history and betting records
- Bonus and promotion usage information
- Preferences and favorite game categories
2 How We Collect Information
cd77 may collect your information in various ways:
- Directly Provided: Information you give us during registration, deposit, or withdrawal
- Automatic Collection: Through cookies and tracking technologies while browsing the website
- Third Parties: From payment processors, identity verification agencies, or fraud prevention services
- Government Databases: Verified information from relevant authorities during the KYC process
3 Purpose of Using Information
We use your information for the following legitimate purposes:
3.1 Account and Service Management
- Creating, verifying, and managing your account
- Processing deposits and withdrawals
- Providing bonuses, cashback, and VIP benefits
- Offering support to resolve member issues
3.2 Security and Compliance
- Preventing fraud, money laundering, and other illegal activities
- Age verification — ensuring services are provided only to individuals aged 21+
- Implementing and monitoring responsible gaming policies
- Meeting and complying with regulatory requirements
3.3 Platform Development
- Improving the quality of games and services
- Creating personalized experiences
- Identifying and resolving technical issues
3.4 Communication
- Sending important account notifications
- Informing you of relevant promotions and offers (based on your consent)
- Notifying you of changes to policies
4 Sharing and Disclosure of Information
cd77 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
- Payment Processors: With payment services such as bKash, Nagad, Rocket, and Upay to complete transactions
- Identity Verifiers: With trusted verification agencies during the KYC process
- Legal Obligations: In accordance with valid instructions from a court or competent authority
- Fraud Prevention: With security partners to address suspicious activity
- Business Transfer: With relevant parties in the event of a company merger or acquisition
5 Data Protection Methods
cd77 uses industry-standard security technology to protect your personal information:
5.1 Technical Protection
- SSL encryption — all data transmissions are encrypted
- Firewall and intrusion detection systems
- Regular security audits and vulnerability assessments
- Two-Factor Authentication support
5.2 Organizational Protection
- Strict data access controls and training for staff
- Need-to-Know Basis data access
- Data breach detection and response plan
- Regular system backups and recovery procedures
Please note that no method of transmission over the internet is 100% secure. We take every precaution, but we cannot fully guarantee against unauthorized access.
6 Cookie Policy
We use cookies to improve your browsing experience and ensure the functionality of the platform.
6.1 Types of Cookies
- Essential Cookies: Required for login sessions and security — these cannot be turned off
- Functional Cookies: Remember your preferences such as language and theme
- Analytical Cookies: Collect statistical data to understand site usage
- Marketing Cookies: Used to show relevant advertisements
You can control or turn off non-essential cookies from your browser settings. Please note that disabling certain cookies may cause some features of the platform to not work properly.
7 Data Retention Period
We retain your information only for as long as necessary:
- Active Account: All information is retained while the account remains active
- Closed Account: Even after an account is closed, certain information is retained for a specified period in accordance with legal and regulatory requirements
- Transaction Records: We are legally required to retain financial transaction records for an extended period
- Marketing Data: Will be deleted after you withdraw your consent
8 Your Rights
You have the following rights regarding your personal information:
- Right of Access: The right to know what information we hold about you
- Right to Rectification: The right to request correction of inaccurate or incomplete information
- Right to Erasure: The right to request deletion of your information in certain circumstances
- Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances
- Right to Portability: The right to receive your information in a structured format
- Right to Object: The right to object to the use of your information for marketing purposes
To exercise these rights, please contact our support team. We will respond to your request as quickly as possible within the limits of applicable law.
9 Protection of Minors' Information
cd77 provides services only to individuals aged 21 or older. We do not knowingly collect any personal information from minors.
If we become aware that a minor is using our platform, we will immediately close their account and delete their information. If a parent or guardian believes their child is using our platform, please contact us immediately.
10 Third-Party Links
The cd77 platform may sometimes contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their data practices. We recommend reading the privacy policy of any third-party site before visiting it.
11 International Data Transfers
Our servers and service partners may be located in various countries. When your information is transferred internationally, we ensure that appropriate safeguards are maintained and that your information is protected to the same standard in any country.
12 Changes to This Policy
cd77 reserves the right to update this Privacy Policy as needed. For significant changes, we will notify you by email or through a clear notice on the platform.
Continued use of cd77 after any changes will be understood as your acceptance of the revised policy. Therefore, it is recommended that you check this page regularly.
13 Contact Us
If you have any questions, concerns, or requests regarding your rights under this Privacy Policy, please contact us: